Policies

• HLA Biometrics Policy - December 2025 download_for_offline
  download_for_offlineHLA Biometrics Policy - December 2025
• HLA Complaints Policy - September 2025 download_for_offline
  download_for_offlineHLA Complaints Policy - September 2025
• HLA Conflicts of Interest Policy - September 2025 download_for_offline
  download_for_offlineHLA Conflicts of Interest Policy - September 2025
• HLA Data Protection Policy - December 2025 download_for_offline
  download_for_offlineHLA Data Protection Policy - December 2025
• HLA Data Retention Policy - December 2025 download_for_offline
  download_for_offlineHLA Data Retention Policy - December 2025
• HLA FoI Publication Scheme - December 2025 download_for_offline
  download_for_offlineHLA FoI Publication Scheme - December 2025
• HLA Health and Safety Policy - September 2026 download_for_offline
  download_for_offlineHLA Health and Safety Policy - September 2026
• HLA Whistleblowing Policy - July 2026 download_for_offline
  download_for_offlineHLA Whistleblowing Policy - July 2026

Feedback & Complaints - Policies, Procedures and Forms

• HLA Feedback Complaints Policy download_for_offline
  download_for_offlineHLA Feedback Complaints Policy
• HLA Formal Complaints Procedures download_for_offline
  download_for_offlineHLA Formal Complaints Procedures
• HLA Raising a formal complaint form download_for_offline
  download_for_offlineHLA Raising a formal complaint form